IT support and software for mining and automotive businesses in Western Australia.

Tek One Solutions looks after the computers, networks, servers and Microsoft 365 environments of Western Australian businesses, and builds software where off-the-shelf products fall short.

  • Perth and the Wheatbelt since 2019
  • Mining and automotive clients
  • Microsoft 365 and Azure

Services

  • IT support for mining

    Day-to-day support and longer-term management for consultancies and operators, from head office to site. Technical teams generate large volumes of data, so storage, backup and access control get as much attention as the help desk.

    • File servers and large technical datasets
    • Permissions and data security
    • Backup and recovery
    • Remote and site connectivity
    • Engineering and geology workstations
  • IT support for automotive

    Support for dealerships, workshops and parts businesses, where systems have to keep working through trading hours and across several locations.

    • Workstations and networks
    • Multi-site connectivity
    • Email and Microsoft 365
    • Line-of-business system support
    • Security and device management
  • Software development

    Windows applications, services and integrations built for the way a business already works. Typical work includes search and reporting over company data, connections to Microsoft 365, and automating tasks that are currently done by hand.

    • Windows desktop and server applications
    • Microsoft 365 and SharePoint integration
    • Data search and reporting tools
    • Automation and scripting

How we work

Clients deal directly with the engineer who knows their environment. There is no call centre and no ticket queue between you and the person fixing the problem.

Most clients have an ongoing support arrangement that covers routine maintenance, monitoring and help when something goes wrong. Project work, such as a server replacement, a Microsoft 365 migration or a new piece of software, is scoped and quoted separately.

Every environment we manage is documented, so the knowledge of how your systems are set up belongs to your business.

Platforms we work with: Windows Server, Windows 11, Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Azure, Hyper-V and common business networking equipment.

Company details

Existing clients should use their usual support contact.

Legal name
TEK ONE SOLUTIONS PTY LTD
Trading as
TekOne
ABN
20 630 987 021
Service area
Perth and the Wheatbelt, Western Australia